Cheryl Stephens
Mentor/Muse
... over 20 years of training experience
Training Topics
- Interpersonal Communication Topics
Be More Persuasive; Improving Your Communication; Really Listening; Understanding Communication Styles; Male/Female Communication Flubs
- Workplace Skills
Email Etiquette; Handling Workplace Bullies; Make Your Meetings More Efficient; Giving and Receiving Effective Feedback; Non-toxic Humor; Increasing Personal Productivity; Stress Management; Getting Things Done: Overcoming Procrastination, Perfectionism and other Bugaboos
- Professional Skills Development
Marketing Professional Services; Marketing for the Reserved Personality; Get More Comfortable with Giving Presentations; Real Professionalism; Networking for Wallflowers; Writing the Speech; Mentoring Skills; Surviving and Thriving Office Politics
- Client Relations
Building Trust and Client Loyalty; Dealing with Difficult People; Handling Complaints to Neutralize Distress; Reaching Out to Customers with Plain Language
- Professional Services Firm Management
Flexible Work Practices; Managing Bullies; Retention and Recruitment of the New Generations; Coaching Skills for Managers and Supervisors; Give Effective Feedback
- Written Communication
Modern Business Correspondence; Legal Writing; Legal Drafting; Legal Drafting; Editing; Editing Legal Writers; Persuasive Writing
- Plain Language Communication
Plain Language in Consumer Documents; Plain Language Legal Writing; Plain Language; Plain Language in Oral Presentations; Plain Language Principles of Design
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Personal Development
Happiness Is Now; Managing Stress; Learning Optimism; Overcoming Negativity; Work/Life Balance; Developing Your Capacity for Creative Thinking and Innovation; Building Your Resiliency; Developing Your Leadership Abilities; Success Behaviors
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